My laptop was due to be delivered yesterday. I checked the status this morning: “CANCELED”. It seems that in their infinite wisdom, Dell scrapped the order because of a “compatibility issue”. What the hell does that even mean? Furthermore, wouldn’t it have been a much better idea to inform me of this issue sometime before the estimated delivery date? I might not even get it in time for school now, let alone the experiment.
The reps I talked to told me that they’d have to reprocess the order – with a rush priority – and they’ll get back to me in a few hours with confirmation. Ugh.
Update: My laptop is scheduled for delivery on September 10.
Hi everybody! I’m Sasha, and I’ve joined the project experiment. I will be running some Linux distribution, essentially chosen without any forethought or regard for the consequences of my decision. Probably Linux Mint. It’s green, and green is environmentally friendly.
Like Tyler, I’ll be doing this on a brand new laptop, which is scheduled to ship and/or arrive August 24. Unlike Tyler, I haven’t bothered to contact Dell about the status of my laptop, so I take it on good faith that it will arrive on time and properly built (ha!).
I’m not particularly good with computers. To give you an idea: I just spent 25 minutes trying to add this e-mail account to Thunderbird. Hopefully I can learn something from this experience. Wish me luck!