My laptop was due to be delivered yesterday. I checked the status this morning: “CANCELED”. It seems that in their infinite wisdom, Dell scrapped the order because of a “compatibility issue”. What the hell does that even mean? Furthermore, wouldn’t it have been a much better idea to inform me of this issue sometime before the estimated delivery date? I might not even get it in time for school now, let alone the experiment.
The reps I talked to told me that they’d have to reprocess the order – with a rush priority – and they’ll get back to me in a few hours with confirmation. Ugh.
Update: My laptop is scheduled for delivery on September 10.